HP printer wireless Password not working

[Leo79Ng]

I tried to connect my hp printer to my iphone but when i keyed in the password and it said incorrect. please advise what to do as i work from place to place and will need to print out documents using my iphone time to time. 

[Nirvana_95]

Hi @Leo79Ng 

Welcome to the HP Support Community. We are here to help you with it.

Could you confirm if you are using a hotspot connection? If yes, I would suggest you connect it to a personal wireless router or Wifi-Direct as HP doesn't recommend using it via hotspot. Here is a link: https://support.hp.com/us-en/document/ish_1841315-1637332-16 

This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Leo79Ng 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!