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‎10-03-2020 06:02 AM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

i have a hp desk jet ink advantage 5275 printer connected to wireless which i use to print files from my phone

QUESTION: HOW CAN I SECURE MY WIFI (I DON T USE A  PC, JUST MY PHONE) BECAUSE MY NEIGHBOR JUST USED MY PRINTER.

WE ARE NOT IN THE SAME WIRELESS CONNECTION. MY HOUSE

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-03-2020 07:16 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Since your neighbor is not on your wireless network, he must have connected and print via Wifi Direct.

 

Go to your printer's control panel and go to setup and turn off Wifi Direct.

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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1 REPLY 1

‎10-03-2020 07:16 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Since your neighbor is not on your wireless network, he must have connected and print via Wifi Direct.

 

Go to your printer's control panel and go to setup and turn off Wifi Direct.

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



1 person found this reply helpful
Was this reply helpful? Yes No
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