cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
64
Flag Post

HP secure wireless connection

HP Recommended
HP
Microsoft Windows 10 (64-bit)

i have a hp desk jet ink advantage 5275 printer connected to wireless which i use to print files from my phone

QUESTION: HOW CAN I SECURE MY WIFI (I DON T USE A  PC, JUST MY PHONE) BECAUSE MY NEIGHBOR JUST USED MY PRINTER.

WE ARE NOT IN THE SAME WIRELESS CONNECTION. MY HOUSE

1 REPLY 1
Highlighted
Level 15
Level 15
12,712 12,665 1,272 3,118
Message 2 of 2
Flag Post
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Since your neighbor is not on your wireless network, he must have connected and print via Wifi Direct.

 

Go to your printer's control panel and go to setup and turn off Wifi Direct.

 

Hope that helps!

 

 



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation