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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

After working perfectly for four weeks my new HP smart tank plus went offline. Nothing changed with my WiFi / router as far as I know and all my other wireless household devices work normally. Speeds are normal too. I have tried the HP restart remedies without success so far. It’s either something really simple and obvious or the printer is bust.

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