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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
Scarzar
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Message 1 of 3
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HP smart will not detect my HP LaserJet Professional CP1525nw Color Printer

HP Recommended
HP LaserJet Professional CP1525nw Color Printer
Microsoft Windows 10 (64-bit)

I am unable to set up the wifi on the printer. I have been told through searches that the HP smart should be able to do it but it does not detect the printer on my computer> I have also read that I need the installation cd but I have not been able to find one to order. I would really like to be able to use this printer through wifi instead of having to leave connected by usb cable.

2 REPLIES 2
ShlomiL
Level 17
Level 17
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Message 2 of 3
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HP Recommended

Hi,

HP Smart is intended for newer printer models and not for your printer.

 

From its Setup menu look for Network Settings and there Restore the network defaults.

From your PC download and install the latest software below by selecting a wireless connection and follow the steps on screen to connect the printer to the wireless network, you might be prompt to temporarily connect a USB cable to configure the wireless connection for the printer:

https://ftp.hp.com/pub/softlib/software13/COL61577/lj-148691-1/CP1520series_nw_full_solution.exe

 

Shlomi

 



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Scarzar
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Message 3 of 3
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HP Recommended

This did not work. Tried it more than once always stops at 15 % 0n the install of the wireless application. Thanks. I will just use it as a wired printer for now.

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