HP tango impossible de reconfigurer la connexion

[JuPg88]

Bonjour,

j'ai un problème de reconfiguration de la connexion sans fil de mon imprimante hp tango depuis que j'ai changé de box internet. J'ai testé plein de choses : 

- en WPS

- via HP smart (il détecte l'imprimante quand je me mets sur son wifi mais sur la page pas de connexion pour avoir les informations ou la main.)

- via réseau web (pareil il indique non connecté pour la connexion et la connexion eprint)

- tout débrancher et relancer un par un 

- et autres mani trouver sur les videos tuto

auriez vous une nouvelle astuce ou une piste de configuration à faire ?

[PalenoRafael]

Hey @JuPg88,

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

[JuPg88]

Here’s the translation:

Hello,

I’m having trouble reconfiguring the wireless connection for my HP Tango printer since I changed my internet router. I’ve tried many solutions:

• using WPS

• through HP Smart (it detects the printer when I connect to its Wi-Fi, but on the page, there’s no option to get information or control it)

• via web network (similarly, it shows as not connected for the connection and ePrint connection)

• unplugging everything and restarting each device one by one

• and various other methods I found in tutorial videos

Do you have any new tips or configuration steps I could try?