HP4222E won't connect to Wi-Fi

[Iain777]

Help please!

I've just bought an HP Deskjet 4222E and have spent over 2 hours trying to get it connected to the WiFi and connected in the HP Smart app. I'm having no joy at all! Any help greatly appreciated.

Many Thanks 

Iain 

[Max3Aj]

@Iain777, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Let’s get your HP DeskJet 4222E connected and working! Wi-Fi setup issues can be frustrating, but I’ll walk you through the most effective steps.

First: Start Fresh - Reset the Printer’s Network Settings

1. Turn on the printer.
2. Press and hold the Wireless button (📶) and the Cancel button (❌) together for 5 seconds.
   • This will reset the network settings to default – the Wi-Fi light should start blinking.

Then: Use HP Smart App for Setup

Prep your Phone or PC:

• Make sure your device is connected to your Wi-Fi (not mobile data).
• Download or open the HP Smart app:
  • HP Smart for Windows/Mac
  • HP Smart for iOS / Android

Add the Printer:

1. Open HP Smart.
2. Tap “+” or Add Printer.
3. The app should detect your HP 4222E listed as “DeskJet 4200e series” with “Set up” next to it.
4. Tap on it, and follow the prompts to:
   • Select your Wi-Fi.
   • Enter the password.
   • Complete setup.

If It Doesn’t Show Up:

Try Manual Wi-Fi Setup:

1. On your printer, press the Information button (ℹ️). It should print a Network Configuration Page.
2. Look for the printer's Wi-Fi Direct name and password.
3. On your phone or PC, connect to that Wi-Fi Direct network.
4. Re-open the HP Smart app — it should now detect the printer.
5. Proceed with the Wi-Fi setup from there.

Extra Tips:

• Use 2.4 GHz Wi-Fi.
• Disable any VPN or firewall on your phone/PC temporarily during setup.
• If all else fails, try using a USB connection to complete the initial setup, then switch to Wi-Fi. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support