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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

 

My printer can´t find the wireless network. I am working with Develo magic 2 (wireless). My telephone and computer find the wireless network on the top floor, but the HP7740 (standig also on the top floor) can´t find it.... Does somebody know what is wrong?? I don't think it will be the devolo becaus my computer and telephone found the wireless network (with the help of the devolo) on the topfloor.

 

Thanks for helping!

1 REPLY 1
HP Recommended

@Bart1982

 

Welcome to the HP support community.

 

Restore the printer to the original network settings

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Network Setup.

3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.

4. Touch Yes.

5. Print the network configuration page and verify that the network settings have been reset.

 

Set up the printer on your wireless network using Wireless Setup Wizard

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).

2. Touch ( Settings ).

3. Touch Wireless Settings.

4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

5. Follow the display instructions to complete the setup.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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