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‎12-10-2024 11:03 AM

HP Recommended

Hello - my Dad gave me this printer, but never set it up. He cannot find the paperwork for it, so doesn't have the password it's asking for. This will be the first time it is being used/set up. How can I retrieve or bypass the password? 

thanks

Category:
3 REPLIES 3

‎12-12-2024 10:16 AM

HP Recommended

Hi @ShirlSims,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I understand you're experiencing an issue with setting up your printer.

I apologize for any inconvenience this may have caused, I'm here to help you today.

 

Kindly refer to the steps on this link to set it up and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎12-13-2024 06:50 AM

HP Recommended

I need the pin in order to connect the printer and I don't have it. 

 

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‎12-15-2024 02:37 PM - edited ‎12-15-2024 02:37 PM

HP Recommended

Hi @ShirlSims,

 

Kindly refer to the steps on this link on how to find the WPS pin and let me know if that resolves the issue.

 

OR

 

To locate the WPS PIN Number, print a Network Configuration Report and locate the PIN Number within the WPS Information section.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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