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‎10-22-2020 09:43 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

hp 8610

Category:
1 person had the same question
1 REPLY 1

‎10-26-2020 11:40 AM

HP Recommended

@petermac452

 

I reviewed your post and I understand that the printer is not connecting to the new mesh system.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is your mess system support dual-band? If yes, then make sure that the printer is connecting to the 2.4GHz band as it doesn’t support the 5GHz band.

 

Meanwhile, I recommend you restore the wireless defaults on the printer and then try connecting it to the new router and check.

 

Here is how it is done.

 

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.

3. Touch OK.

4. Print the network configuration page and verify that the network settings have been reset

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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