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‎08-08-2022 09:22 AM

HP Recommended
Product: HP DeskJet Plus 4120 All-in-One Printer
Operating System: macOS 10.13 High Sierra

Having just installed a new router from TalkTalk and successfully connected to the Internet, I assumed my printer would connect automatically.

I don't believe it is being recognised any longer by Wi-Fi.

So I downloaded the latest drivers and installed, but still it doesn't connect by WiFi, or Bluetooth.

My Phone no longer recognises the printer either.

Any suggestions ?

Category:
1 REPLY 1

‎08-08-2022 11:30 AM

HP Recommended

Hi,

The printer does not connect automatically to a new network, but must be configured for a such.

 

Please restore the wireless settings by holding both Cancel and Wireless till the power light starts blinking.

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

Next, make sure your Mac is connected to your wireless network and open HP Smart if you have the app installed (as it is supported on 10.14 or later versions only today), if you do not have the app please use the app from any supported computer or mobile device (iOS, Android, Windows 10 and later, macOS 10.14 and later).

 

Click the Plus icon within the HP Smart app and then Get Started and follow the steps on screen to reconfigure the wireless connection for the printer.

 

Shlomi



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