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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Hi,
Thanks for using the HP Support Community.
What is your printer model?
Did you just change the Internet Service Provider or Router or have moved the printer to a new location (house)?
Just need to do a wireless reset and then use HP Smart app to setup and connect the printer to the network again.
Some examples of printer wireless Reset/Restore Network Defaults:
Envy 6000/6400 printer series:
https://www.youtube.com/watch?v=TWBAFvOJuGk
Deskjet 2700 printer series:
https://www.youtube.com/watch?v=NHq_83JIy4A
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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Question / Concern Answered, Click "Accept as Solution"
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