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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Envy 6555e All-in-One Printer
Microsoft Windows 10 (64-bit)

My new HP Envy 6555e all of a sudden shows an error: F0.01.01.02 a critical system error.  I can see that the Wireless light is not lit anymore.  I cannot get the printer screen to clear that message off.  I have restarted several times.  I have removed the software from my laptop.  I am not able to do anything with that error on screen of printer.

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