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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-27-2026 12:40 AM

HP Recommended
Product: HP DeskJet 4220 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Can print with wire.

Can't print wireless.

Reply
1 REPLY 1

‎09-29-2026 07:44 AM

HP Recommended

Hi @Tuvia123 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thank you for reaching out. I understand your HP DeskJet 4220 All-in-One Printer is unable to print wirelessly from your Windows 10 (64-bit) PC. 

 

Let's work through a few recommended checks to help restore the wireless printing connection.

  1. Confirm the printer shows a solid wireless light and is connected to the same Wi-Fi network as the computer.
  2. Open the HP App and verify that the printer appears as Online. If it shows Offline, remove the printer from the HP App and add it again.
  3. Restart the printer, computer, and Wi-Fi router, then wait a minute for all devices to reconnect.
  4. On Windows, go to Settings > Bluetooth & devices > Printers & scanners, select the HP DeskJet 4220, and ensure it is set as the default printer.
  5. Open the printer queue and clear any pending print jobs that may be preventing new jobs from printing.
  6. If the printer is listed multiple times, select the entry that shows Network or Wireless in its description.

 

If the issue continues, please let us know:

  • Does the printer appear online in the HP App?
  • Are you able to print a Printer Information or Network Configuration page directly from the printer?
  • Is the wireless light solid, blinking, or off?

 

This information will help us guide you further and identify the wireless printing issue more precisely.

 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


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