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iOS

Hi i cannot connet my hp smart printer tank 580 to wifi, even i have already follow the step. The problem is while setting it, there is no hp setup available in my wifi setting in the iphone, that made it unable to connect to wifi..please help me

1 REPLY 1
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@Ain4, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP smart tank! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Since the HP Setup network isn’t showing on your iPhone, let's try these steps:

 

Reset the Printer’s Network Settings

  1. Turn on the printer.
  2. Press and hold the Wi-Fi button (📶) and the Cancel (X) button together for about 5 seconds until the Wi-Fi light starts blinking.
  3. This will restore the Wi-Fi setup mode, and the HP Setup network should appear in your iPhone’s Wi-Fi settings.

Manually Enable HP Setup Mode

If the HP Setup network still doesn't appear:

  1. Turn off the printer and unplug it for 30 seconds.
  2. Plug it back in and turn it on.
  3. Wait for about 2 minutes, then check your iPhone’s Wi-Fi settings again.

Connect Using the HP Smart App

  1. Download or open the HP Smart app on your iPhone.
  2. Tap Set Up a New Printer and follow the on-screen instructions.
  3. If prompted, select Wi-Fi Direct and manually enter the printer’s Wi-Fi password (usually printed on a label on the printer).

If you still face issues, let me know, and I’ll be happy to assist further. 😊  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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