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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP LaserJet Pro P1102w Printer
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My LaserJet P1102W had been connected to my wifi for years without any issues. I recently got a new modem and I can't connect my LaserJet P1102W printer to the new wifi. Nothing is working. I'm on a Mac running Sequoia 15.3. Please help! Thank you. 

3 REPLIES 3
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@AliciaMaria, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

1. Reset the Printer’s Network Settings

  • Turn off your printer.
  • Press and hold the Wi-Fi button on the printer.
  • While holding the Wi-Fi button, turn the printer back on.
  • Keep holding the Wi-Fi button until the light blinks quickly, indicating that the network settings have been reset.

This clears any old Wi-Fi credentials, allowing you to reconfigure the printer for the new network.

 

2. Reconfigure Printer Wi-Fi Setup

  • Press the Wi-Fi button on the printer again (it should blink rapidly if it’s not already connected).
  • Use the printer’s control panel to reconnect it to your new Wi-Fi.
  • On your Mac, open System Preferences > Printers & Scanners.
  • Select your printer and click Add to try connecting it via the new Wi-Fi network.

Alternatively, you can use the HP Smart app or the printer's web-based setup page (accessed via the printer's IP address) to connect the printer to Wi-Fi.

 

3. Check Your Router’s Compatibility

  • Ensure that the Wi-Fi network is using the 2.4 GHz frequency, as the LaserJet P1102W may not be compatible with 5 GHz networks.
  • If your new router is dual band (2.4 GHz and 5 GHz), make sure the printer is connecting to the correct band.
     

You may also refer these guides: 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

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Regards,

Garp_Senchau
I am an HP Employee

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Thank you for the explanation but it did not work. I can't get my wifi to split and the printer won't connect. I ended up buying a new printer that is dual band. 

HP Recommended

@AliciaMaria,

 

I’m sorry to hear that the solution didn’t work out, but it sounds like you made your call by getting a dual-band printer. These can definitely make the connection process smoother with modern Wi-Fi networks. 

 

If you ever need help with setting up your new printer or anything else, feel free to reach out. I’m happy to assist!

Garp_Senchau
I am an HP Employee

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