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HP Recommended
HP Officejet 4622 e-All-in-One Printer

Can anyone help me? I changed my internet to quantum fiber and there's no WSP button on the router. My printer gives 2 options to connect.. 1) press WSP button or 2) enter pin the printer created into router settings. How do I do #2?

 

Or do I need a new printer that may have more options to connect? (this one is pretty old) 

2 REPLIES 2
HP Recommended

Hi @LaynaTan,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP Officejet 4622 E-All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

You will be able to connect the printer using the WPS push button or PIN method if you have the credentials to log in to your router page from Quantum Fiber.

 

Usually, the router credentials sticker will be available on the bottom of the router or on the side depending on the router model. 

 

If you are unable to get the details then you can reach out to ISP and they can give you the information. Once you get the access you can use the push button option directly from the router software itself or you can enter the PIN. Until then you can use the printer on a USB connection.

 

Hope this helps! Let me know how it goes.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

Press both the wireless and infomation button together to walk you though it. But holding down your wireless icon on the pannel ( bottom right icon on 3722 deskjet) and having your wi fi search on should connect it direct 

 

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