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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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macOS 12.0 Monterey

Hello. I am trying to connect to the different WiFi. I tried the instruction to reset the wifi, but it’s not working. Please help me. Thank you.

5 REPLIES 5
HP Recommended

Hi @Magmag2001,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with connecting your printer to a new network.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- May I know which application you are using to print?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended
  • Thank you so much for  your reply. I managed to reconnect to the new Wi-Fi by using the iPhone app. Now it says it’s. connected to the Wi-Fi. Thank you for trying to help me. I really appreciate your reply and I will post again when I get stuck. I spent 3 hours to figure out, but I managed this time. Thank you. And have a nice day.
HP Recommended

Hi @Magmag2001,

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in contacting HP community support and If you need further assistance feel free to reach out to us.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended
  • Thank you very much
HP Recommended

Hi @Magmag2001,

 

You are welcome. I appreciate your efforts in contacting HP community support and If you need any assistance in the future, feel free to reach out to us.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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