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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet M15W

I have a HP LaserJet M15W and it was connected to my old wifi network.

Q: How can I reset wifi setting and make it link to my current wifi network?

- I already tried restart wifi modem and printer, click WPS button in my modem but, it doesn't work. 

- Bluetooth light is flashing 

1 REPLY 1
HP Recommended

@Judith07

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

 

ECHO_LAKE
I am an HP Employee

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