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HP Recommended
Microsoft Windows 11

I need to speak to an actual  person  on why when I log in I just get a spinning circle! 😩 

1 REPLY 1
HP Recommended

@Rhonilee7_ 

 

Welcome to the HP Community Forum.

 

We are actual people.

True - the Community does not provide phone support as an option.

 

HP Support provides technical support for registered hardware / Warranty covered items.

HP Instant Ink Support provides support for your Instant Ink subscription service.

 

 

For example,

There are several kinds / places where one might sign in, including:

  • HP Instant Ink service
  • Computer
  • HP Smart application

 

Examples...

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Instant Ink Support

 

Open your Instant Ink Account - Help here:

HP Instant Ink - Manage your account 

 and / or

Contact >> HP Instant Ink Support   

 

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Hardware Support

 

HP Support – Hardware / Technical Support for Devices in Warranty

  

Registered Devices in Warranty

Select a method and contact HP Support

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

Reminders - READ

  • Case submission to HP Support is available to those whose devices registered and are still in Warranty.

 

  • Some regions display phone / chat contact information only after the case is submitted online

 

  • Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
  • HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
  • If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

  • HP Phone numbers you find on the Internet have likely been hijacked. 
  • Old HP phone numbers – for example, those no longer used by HP since the move to “online” case submissions  – might have been might have been lifted and reassigned.  Do not be a victim.  Be Careful.

 

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Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.