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HP Recommended

How do I do a hard reset on an HP envy photo 7858 printer?

1 REPLY 1
HP Recommended

Hi @sbstacy99,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Performing a hard reset on an HP printer can sometimes resolve various issues or errors. To do a hard reset on an HP Envy Photo 7858 printer, follow these steps.

 

  • Ensure that the printer is turned on.
  • Disconnect the power cord from the back of the printer. If you can't reach the back, you can also unplug it from the wall outlet.
  • Wait for at least 30 seconds to a minute to allow any residual power to drain from the printer.
  • Reconnect the power cord to the printer and the wall outlet or surge protector.
  • Turn the printer back on by pressing the power button.
  • The printer should now perform a hard reset, which clears any temporary errors or issues. It may take a minute or two for the printer to fully initialize and become ready for use.

 

After the hard reset, you can check if the issues you were experiencing have been resolved.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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