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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

My printer is an hp envy 6200 using hp smart printing

it has stopped working not connected to internet.

I cannot find my wps number

the printer is 6 months old

 

1 REPLY 1
HP Recommended

After the WPS PIN prompt displays on the computer, look for a PIN on the printer control panel or the information sheet that printed during setup. Enter the PIN, and then click Next to finish the setup.

 

Regards,

Rachel Gomez

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