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‎09-17-2020 06:30 AM

HP Recommended
Product: Hp 2541
Operating System: iOS

I’m have a problem logging my printer to my WiFi. Recently I had to get a new router, and ever since then I haven’t been able to use my printer. I’ve had my printer for a while and I don’t know what the password is so that I can connect it to my Wi-Fi I can’t seem to find that information

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1 REPLY 1

‎09-19-2020 08:14 AM - edited ‎09-19-2020 08:16 AM

HP Recommended

@Carrie3011

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please Reset the printer's Network Settings. Press and Hold the Wireless Button and the Cancel Button for 5 Seconds

 

Next use the HP Smart App to connect the printer. Link: https://support.hp.com/us-en/document/c04675142

 

Note: This printer can only connect to 2.4GHz and won't work on 5 GHz. Please check your Router settings

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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