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HP Recommended
HP DeskJet 4222e All-in-One Printer
Microsoft Windows 11

Worked for two days then I tried to get it communicating from a new PC, seems to need password which I dont have. Tried reset = no help.

3 REPLIES 3
HP Recommended

@wross1, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I suggest you refer to this guide: Find the wireless network password or PIN to connect an HP printer | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

Thanks. The printer had printed out password for me. I learned that the error I was making was that I was trying to connect direct from PC and laptop to the printer when I should have linked via the HP Smart option on the print destination dropdown menu.

HP Recommended

Hey @wross1,

 

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 

 

Stay fantastic, and have an amazing day ahead! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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