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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6458e All-in-One Printer

I've been using Alexa for months and suddenly the Alexa user status "expired" alon

g with a human user.  I've re-invited the human, and she now is back as a user, but it won't allow Alexa back in without me having the printer email address

1 REPLY 1
HP Recommended

The email is shown or can be configured from the printer EWS page

 

https://support.hp.com/us-en/document/ish_2029438-1929621-16

 

 


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