How do I reset the admin password, user name and password on a laserjet pro MFP3301sdw

[Dev1966]

How do I reset the admin password, user name and password on a laserjet pro MFP3301sdw

[Garp_senchau]

@Dev1966, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To reset the admin password on your HP LaserJet Pro MFP 3301sdw, follow these general steps:

Step One: Access the Embedded Web Server (EWS)

Obtain the Printer's IP Address:

• On the printer's control panel, press the OK button to display the Home screen.
• Use the arrow buttons to navigate to Setup > Network Setup > General Settings.
• Select Show IP Address and press Yes to view the printer's IP address or host name.

Open the EWS:

• On your computer, open a web browser.
• Type the printer’s IP address or hostname in the browser's address bar (e.g., http://192.168.1.1).

Step Two: Change the Administrator Password

Log In with the Factory-Set Default PIN:

• On the EWS Home page, click the Settings tab.
• In the left navigation pane, click Security, then select Password Settings.
• Enter the factory-set default PIN located on a label inside the cartridge access door and click Submit.

Set a New Password:

• Enter a new password in the Password field.
• Ensure that the password contains three of the following: uppercase letters, lowercase letters, numbers, special characters.
• Enter the new password again in the Confirm Password field.
• Click Apply to save the new password setting.

Considerations:

• Ensure the password is noted for future reference. If the password is lost or forgotten, you will have to perform a factory reset procedure.
• After configuring a new password, use this new password to access the EWS printer settings.

For additional guidance, refer to the specific documentation related to your printer model on the HP website.

Sources

1. HP LaserJet Pro 4001-4004, MFP 4101-4104 – Configure the admin password using the Embedded Web Serve...
2. HP LaserJet Pro - How to connect the printer to the HP Cloud after setup

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,