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Locked

‎02-27-2023 10:59 AM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer
Operating System: macOS 12.0 Monterey

I keep getting an error message "Hold for Authentication" and then it wants a username and password.  I've tried all the usernames and passwords I could think of.  My HP Office jet 8720 is locked and I can't figure out hw to reset it to factory settings or log into it.  When it ask me to log in it gives me guest and I've tried 12345678 didn't work

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