How to change NetBIOS workgroup setting for HP Color LaserJet MFP M277dw?

[dharatz]

Hi,

a network scanner reports my CLJ MFP identifies itself as NetBIOS: WORKGROUP\MFP

While 'mfp' is the device name configured by me I was not able to find an option to set a workgroup/(NT) domain name within the web UI or the on screen display. As I'm not very familiar with the MicroSoft way of networking I have no clue if this may cause some trouble at some point - but i'd like to change the printers workgroup name into the same name as the other devices in my network are using. How do i manage to do this with HP printers??? I've seen a lot of similar questions here but most of them do either have no answer at all or did not help/resolve the problem and finally recommend to buy another vendors product!?! I can't believe this...

Thanks in advance and

best regards,

  Dirk

[Nal_NR]

Hi @dharatz,

Welcome to the HP Support Community. 

I'd like to help!

Kindly go through this document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @dharatz,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @dharatz

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

[dharatz]

Hi Elohi_NR and thanks for your reply!

However I do not understand how disabling unused network services according to your link should configure NetBIOS workgroup settings? If the idea was to disable CIFS/SMB and enable it again to receive some configuration automatically from the network -- my network extended settings do not offer to disable/enable SMB/CIFS/WINS (at least by these names).

I also do not know whether those MicroSoft protocols are used for printing -- or if they are used for browsing network shares to eventually save scanned images on?

Thanks and

best regards,

  Dirk

[Nal_NR]

Hi @dharatz,

Thanks for your reply. This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!