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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP DeskJet 2721 All-in-One Printer
iOS

I’ve got a new wireless router so my WiFi settings have changed. I’ve done everything it said to reconnect but my printer still has a blinking WiFi light although my mobile says it’s connected and to enter the printer password but I’ve forgotten it. How do I change my printer password? Do I need to start set up again?

2 REPLIES 2
HP Recommended

Try this link.

 

Make sure your new router has 2.4GHz wireless because that is the only band the printer can connect to. The printer can't connect to 5GHz wireless.




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HP Recommended

Hi Valsimot, 

The WiFi is on 2.4ghz. But thanks for replying

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