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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP ENVY 6020e All-in-One Printer
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How to change the Wifi on my Envy 6020e ?

Thanks


1 REPLY 1
HP Recommended

Hi @Dom178489,

 

Welcome to the HP Support Community

 

I understand you want to know how to change the WI-FI on your Envy 6020e. Not to worry I will help you to get a resolution to resolve the issue.

 

could you please elaborate on the issue? 

 

When you say you want to change the WI-FI, May I know have changed the network (ISP)?

Do you see any lights blinking on the control panel of the printer?

Have you observed any error codes on the display? 

May I know the operating system Windows / Mac

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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