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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro M15w Printer
Microsoft Windows 11

I can't remember how I set this M15W printer up with my old network (an Eero based network), but now I'm using a new XFinity Gateway.

 

There is no WPS option on this new gateway that I can find.

There is also no way to split the 2.4GHz and 5GHz SSID names.

 

Is there anything I can do to make the printer work with this network?

 

Thank you.
JR

1 REPLY 1
HP Recommended

@jarios

 

Welcome to the HP support community.

 

I understand that you want to connect the printer to WiFi, I am glad to assist you.

Follow the steps mentioned on page number 37 of this user guide:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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