• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Envy 7640 or Envy 7855
Microsoft Windows 10 (64-bit)

I am using Win 10 64 Bit and a Chrome Browser. Can you; how do you print hard-wired and also on Wi-Fi? My computers are hardwired to my router and can't see the printer unless I switch them to WiFi. 

5 REPLIES 5
HP Recommended

Hi,

You should see the printer as long as both are connected to the same network, either wirelessly or wired (assuming you refer to the same network, and not to two different networks)

 

What is the IP Address of your printer? click the Wireless icon to find it out.

 

What is the IP Address of your computer when connected to the wired network? (Right-click the Network icon then Open network and internet settings, click the Properties button and scroll down to find the IP or IPv4 Address of your PC)

 

What is the IP Address of your computer when connected to the wireless network? (Right-click the wireless icon then Open network and internet settings, click the Properties button and scroll down to find the IP or IPv4 Address of your PC)



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hi ShlomiL,

My HP Printer, our cell phones while at home, my wife's personal laptop on the other side of the house, and our TVs are all connected via WiFi on my private network. The signal comes from my FIOS Router. My personal PC and my work laptop are

also in that network wirelessly because that is the only way I could figure out how to print from my computers. However, the FIOS signal strength is much better if I use the hardwired connection to the router. If I do that, the computers can't see the printer. Is there a way to share the WiFI printer to the computers so that I can print without changing settings every time I want to print from those computers? I have 64 bit Win 10 OS and am using a Chrome Browser. Thank you.

HP Recommended

Printer IP Address is 192.168.254.16.3911

 

Computer desktop IP address is IPv4 192.168.254.22 and DNS 192.168.254.254

HP Recommended
 

THE Printer IP Address is 192.168.254.16.3911

 

Computer desktop IP address is IPv4 192.168.254.22 and DNS 192.168.254.254

HP Recommended

CAN ANYONE HELP ME?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.