-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
A printer Mac address have nothing much to do with your Mac, this is the physical hardware address of your printer.
Make sure the wireless radio is on, with a blinking or solid blue wireless light, if it is off shortly press the wireless button to turn the wireless radio on.
Now press and immediately release both the Wireless and Information ( i ) buttons, a Network Configuration Report and a Wireless Test Reports prints.
Within the 1st page locate the Wireless 802.11 section, there find the Printer Address (Mac) of your printer.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
A printer Mac address have nothing much to do with your Mac, this is the physical hardware address of your printer.
Make sure the wireless radio is on, with a blinking or solid blue wireless light, if it is off shortly press the wireless button to turn the wireless radio on.
Now press and immediately release both the Wireless and Information ( i ) buttons, a Network Configuration Report and a Wireless Test Reports prints.
Within the 1st page locate the Wireless 802.11 section, there find the Printer Address (Mac) of your printer.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community