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Common problems for Connectivity Issues
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‎11-29-2021 11:57 PM

HP Recommended
Product: HP Envy Photo 7858
Operating System: Microsoft Windows 10 (64-bit)

I aquired this printer from a friend and was able to get it connected wirelessly on my network and wish to enroll in the instant ink program but the network services screen gives me this error: "Web Services could not be set up at this time.  The printer will try again later."  I get this message when requesting what the printer email address is.  I can print over wifi via my router with no issues.  All other diagnostics look good except the following diagnostic: "printer connection to HP Connected  -  not connected".  Is this an HP cloud communication issue?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2021 05:15 PM

HP Recommended

All I did was to perform a system reboot back to default and after entering my wifi address the web service started right up.

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1 REPLY 1

‎11-30-2021 05:15 PM

HP Recommended

All I did was to perform a system reboot back to default and after entering my wifi address the web service started right up.

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