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‎07-30-2025 05:49 PM

HP Recommended

How is one supposed to receive support from HP when the only options on the support page are to talk to a chat bot that doesn't recognize serial numbers and gets stuck in a loop of asking for a serial number?

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1 REPLY 1

‎08-01-2025 09:48 AM

HP Recommended

Hi @BenW6,

 

Welcome to the HP Support Community! 

 

I understand how frustrating that must have been, thank you for sharing your experience.

 

Just to clarify, you're now connected with an actual support agent here on the HP Support Community. I’ll be glad to assist you directly from this point forward.

Could you please let me know the issue you're currently facing so I can help you resolve it as quickly as possible?

 

Looking forward to your reply!

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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