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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

We changed the wifi address and password for our house .  Our HP 2755e seems to still be connecting ( or trying to connect) to the old wifi.  How can I disconnect the printer from recognizing the old wifi and reconnect it to the new wifi ?

1 REPLY 1
HP Recommended

General help for new modem

1 - Restore Wi-Fi setup mode on your HP printer

2 - Wi-Fi connection is lost after router or network settings change

 

 

How to connect to Router using pictures
https://www.youtube.com/watch?v=RcFX_AhkwhU&ab_channel=PrinterSolution

Setup video for WiFi Direct. This is for when you do not have access to the modem
https://www.youtube.com/watch?v=p9EaAuCu154&ab_channel=CopyPrintScan

This video shows to reset the printer 2700 series
https://www.youtube.com/watch?v=GgPgLHje4wA&ab_channel=CopyPrintScan

Full features software
https://ftp.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-13.6.5-DJ2700_51_4_4865_1_Webp...

 

 


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