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Common problems for Connectivity Issues
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HP Recommended
HP ljM254 wireless colour laser printer
iOS

I have an HP ljM254 but my home network is build on google home wifi which does not support WPS. How do I connect this printer to my home network. I have downloaded HP Smart App to my iPhone but cannot see HP Setup Wi-Fi network as per instructions.

 

Appreciate any help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Please clarify your exact printer model, is it an HP Color Laserjet Pro M254dw or an M254nw printer?

 

Assuming this is M254nw which have no Wireless Setup Wizard option, using the arrows navigate the Setup Menu and select Network Settings, click OK to select.

Locate Restore Network Settings and confirm any prompt, the printer should restart then (if it is not listed there, see it within the Wireless Settings sub-menu)

Now make sure you can see an HP-Setup SSID, that your device is  connected to your home Wi-Fi, open HP Smart, click the Plus sign and then Add Printer and follow the steps on screen.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Please clarify your exact printer model, is it an HP Color Laserjet Pro M254dw or an M254nw printer?

 

Assuming this is M254nw which have no Wireless Setup Wizard option, using the arrows navigate the Setup Menu and select Network Settings, click OK to select.

Locate Restore Network Settings and confirm any prompt, the printer should restart then (if it is not listed there, see it within the Wireless Settings sub-menu)

Now make sure you can see an HP-Setup SSID, that your device is  connected to your home Wi-Fi, open HP Smart, click the Plus sign and then Add Printer and follow the steps on screen.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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