Hp ENVY 6455e won't connect to the network.

[cheers2us]

HP ENVY 6455e won't connect to the network.

[VikramTheGreat]

Hi @cheers2us,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how frustrating it can be when your HP ENVY 6455e All-in-One Printer refuses to connect to your Wi-Fi network, especially when you just want to print something quickly and reliably. Let’s walk through the steps to get your printer reconnected and working smoothly again.

Step-by-Step Fix: Restore Wi-Fi Setup Mode and Reconnect

Step 1: Restore Wi-Fi Setup Mode

If your printer was previously connected and now isn’t showing up, you’ll need to re-enable Wi-Fi setup mode:

• Press and hold the Wireless and Cancel buttons on the printer until the Power button starts blinking.
• Wait for the Wireless light to blink. This means the printer is now in setup mode and ready to connect.

More details here: Restore Wi-Fi setup mode on your HP printer | HP® Support

Step 2: Use the HP App

1. Download from HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
2. Open the app and create or sign in to your HP account.
3. Tap Add Printer and follow the on-screen instructions to connect your printer to your Wi-Fi network.

Make sure:

• Your device is connected to the same Wi-Fi network you want the printer to use.
• VPN is disabled during setup.
• The printer is within range of the router.

Step 3: Check Router Settings

• Ensure your router is not set to 5 GHz; only the ENVY 6455e supports 2.4GHz networks.
• Avoid using guest networks or enterprise networks with login portals.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat