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‎03-16-2025 06:59 PM

HP Recommended
Product: HP Officejet pro 8130e

Hello,

 

We brought a HP Officejet Pro 8130e but we do not have Wi-Fi at home. Will this printer only print via Wi-Fi connection?

 

I cannot print and have tried using my phone hot spot to print and also connected cord between laptop and printer via usb, It shows as, "Ready", then when I go to print it says, "Printer job paused, printer offline...". Any ideas? Thank you.

Category:
1 REPLY 1

‎03-21-2025 06:47 AM

HP Recommended

@Haidz1, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
Your HP OfficeJet Pro 8130e can print via Wi-Fi, USB, or Ethernet, so it does not strictly require a Wi-Fi connection. Since you don't have Wi-Fi at home, here are some troubleshooting steps to get it working with USB:

1. Ensure USB Connection is Properly Set Up

  • Make sure you are using a working USB cable (preferably a USB 2.0 or higher cable, less than 2m in length).
  • Try a different USB port on your laptop.

2. Install the Correct Printer Drivers

  • Download and install the full HP Smart app or HP Print and Scan Drivers for your printer from the HP Support website.
  • Restart your computer after installation.

3. Check Printer Status

  • Go to Control Panel > Devices and Printers > Right-click on your printer > See what's printing.
  • If any print jobs are stuck, cancel all jobs and try printing again.
  • Ensure the printer is not set to “Use Printer Offline” by clicking Printer > uncheck Use Printer Offline.

4. Try a Different USB Mode

  • On the printer control panel, go to Settings > Preferences > USB Mode and make sure it is set to "High-Speed" or "Normal", not "Disable".

5. Check Windows Print Spooler

  • Press Win + R, type services.msc, and press Enter.
  • Scroll down to Print Spooler, right-click it, and select Restart.
     

Please refer to this link - HP OfficeJet Pro 8130e All-in-One series Setup | HP® Support 

You may also refer to this document - HP printer setup (USB cable) | HP® Support
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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