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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Lost wi fi connection and cannot connect to laptop. 

 

1 REPLY 1
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Hi,

Thanks for using the HP Support Community.

 

Please refer to this resource on how to reset the wireless and then use HP Smart to setup printer again.

 

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

Click on this link for more useful tips on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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