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Common problems for Connectivity Issues
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‎10-16-2024 05:49 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer

Not connecting to network 

Category:
1 REPLY 1

‎10-18-2024 08:00 AM

HP Recommended

Hi @SHARKY23 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Lets try Restore Wi-Fi setup mode on most HP printers

 

Use the control panel on your printer to restore Wi-Fi setup mode.

Printers with a touchscreen display

Use the touchscreen to restore Wi-Fi setup mode.

On the printer control panel, touch the Setup icon or Wireless icon .

Select Network setup or Settings, and then select Restore Network Settings.

Note:

Your control panel might look different than the following example, but the steps are the same.

Example of selecting Restore Network Settings on a touchscreen control panel

If a confirmation prompt displays, touch Yes.

Wait 60 seconds until the Wireless light blinks blue.

Within two hours, return to the app or software to find and add your printer and complete the setup.

 

Refer to this link for additional troubleshooting, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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