Hp printer is asking for a password

[Bepatt]

My hp printer is asking for a password.  I do not have one

[Sneha_01]

Hi @Bepatt,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP printer is asking for a password and you don't have one, it might be requesting access to a network or administrative function. Here are some steps you can take to resolve the issue:

1. Default Passwords

• Try Default Passwords: Some printers use default passwords that you might not have changed. Common default passwords are admin, 1234, or 0000. Check your printer’s manual or HP’s website for default password information.

2. Reset Network Settings

If the password prompt is related to network settings (like Wi-Fi), you may need to reset the network settings to start fresh:

• Access Network Settings: Use the printer's control panel to access network settings. Look for an option to reset or reconfigure network settings.
• Reset: Follow the instructions to reset the network settings. This will remove the printer from your network and allow you to reconnect it.

3. Reset Printer to Factory Defaults

If the password prompt is related to administrative functions or settings, you may need to perform a factory reset:

• Factory Reset: On the printer’s control panel, navigate to the settings menu. Look for options like "Setup" or "Printer Maintenance" and select "Restore Defaults" or "Factory Reset".
• Follow Instructions: Confirm the reset and follow any additional instructions to complete the process. Note that this will erase all custom settings.

4. Reconfigure Printer

If the printer is asking for a password to connect to a network or a specific function, you might need to:

• Reconnect to Network: If you’ve reset network settings, reconnect the printer to your Wi-Fi network using the setup wizard on the control panel.
• Update Printer Settings: Use the printer’s control panel or HP Smart app to update any settings or configurations.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support