Hp smart app won't find printer

[Roberts2001]

Hiya do I recently got this printer but it won't find it on the hp smart app on my phone but it did on pc and also I did let me print one document of my phone so it kinda finds it I tried unstalling app and turning internet off and bk on but won't find on hp smart app to be able to print 

[Dragon-Fur]

@Roberts2001 

Welcome to the HP Community Forum.

This printer series supports one mobile print option -- HP Smart is not listed as a choice.

Mobile Printing – Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Photosmart Premium Fax C410 series: Photosmart Premium Fax - C410a, C410b, C410c, C410d, C410e

HP Print Service Plugin

What else?

Windows 10

Windows 10 does not include HP software options for this printer.

Instead, the user is advised to install the Windows print drivers.

Windows print drivers provide basic print function.

Windows scan and software provide basic scan functions.

Reference here:

HP Printers - Installing and Using the Windows Built-in Print Driver

Scan?  See Section FAQ > How do I use the printer functions with the built-in driver?

Example

Scan documents and photos: Complete scan jobs with a Windows app that works with the built-in driver.

• Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
• Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
• Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.

HP printers - Windows built-in driver fails to install

Windows 11

This printer is not supported in Windows 11.

Windows 11 compatible HP printers

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Photosmart Premium Fax e-All-in-One Printer series - C410 

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Question / Concern Answered, Click "Accept as Solution"

[Roberts2001]

Thank you for the reply so my printer can't use hp smart  so how do I print using this printer is there any apps for it 

[Dragon-Fur]

@Roberts2001 

You are welcome.

Supported apps consist of those options described in my first response.

The HP Plugin for Mobile

If running Windows 10, the standard Windows print and scan drivers.

This model first showed up in Amazon (for sale) in August 2010.

Options are very limited.

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

>>> Open and Read >>> HP printer setup (HP Smart app)

NOTES: 

• Read FAQ -  including - What are the requirements to set up a printer using the HP Smart app?

• Disconnect from Virtual Private Network (VPN) connection before downloading.

• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?

• HP Smart requires that you sign into the application using your HP Account credentials.

• When working through a browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different browser – assign that browser as the Default. (Note:  Chrome not working?  Use / Assign a different default browser.)

• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

• “Share” to email – Before using Share, add your sender email address to the Windows Mail application

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

Help Here:  Unable to download and install the HP Smart printer app

===================================================

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Roberts2001]

I got android phone and installed hp smart but it won't find my printer 

[Dragon-Fur]

@Roberts2001 

That's unfortunate.

I don't have other advice -- 

The printer is perhaps close to 12 years old --older printer is not a good candidate for modern apps and devices.

Support for consumer printers is typically ten years.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"