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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I bought a new MacBook Air and the printer says it can't connect.  I have tried all resets.  My old MacBook Air prints perfectly.  The printer is the HP5661.  When I print the printer report it says it is connected and ready.  Why won't the new printer recognize the printer even after updating drivers, etc?

1 REPLY 1
HP Recommended

Hi @Gladiator14 

1. Checking on printer specifications for Envy 5661 show the next for Wifi connections:

  • Wi-Fi Standard: Supports Wi-Fi 802.11b/g/n, operating on the 2.4 GHz band only.

2. So you need to start again the Wireless Setup Wizard on the printer front panel options and make sure that printer is connecting to a 2.4G network.

 

3. After connecting printer to a 2.4G network, then try again to connect to your Macbook laptop.

 

4. For an alternative your can enable the Wifi-Direct option on your printer and check if that works, following steps from the next video:

>> https://www.youtube.com/watch?v=2EFl5fJ_9f4&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
This video review the easiest method to use the inbuilt WiFi Direct to print and scan wirelessly from HP Envy 7100 series all-in-one printer. Use WiFi direct in manual or automatic setting. I recommend manual method as it has more secure password than the automatic setting. Follow these steps in ...
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