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‎01-11-2022 10:41 AM

HP Recommended
Product: HP OfficeJet Pro 8720
Operating System: Microsoft Windows 10 (64-bit)

When I try to access my printer on-line, I get the "Your Connection is not Private..." message and then can not access it.

Category:
1 person had the same question
4 REPLIES 4

‎01-14-2022 12:29 PM - edited ‎01-15-2022 01:02 AM

HP Recommended

@Barbara520

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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‎01-15-2022 09:26 AM

HP Recommended

It is no longer an issue. I installed an update and now it works fine. It was being blocked because it said the site was not secure. Thanks for your inquiry/relply.

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‎01-15-2022 10:21 AM

HP Recommended

8710 and then someone possing as hp tried to sell me a 99 dollar fix on line said to many selling offers were blocking it ,,,new port bs    ,,,im upset hp isnt keeping up with this

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‎01-16-2022 01:21 PM

HP Recommended

@gt100

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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