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‎01-10-2021 06:57 AM

HP Recommended
Product: HP LaserJet MFP M426fdw
Operating System: Microsoft Windows 10 (64-bit)

I can not connect my printer HP LaserJet MFP M426fdw to my HP smart account because I can not get Printer Claim Code.

I have followed your instruction from your Knowledge base "Find the Printer Claim Code" (https://support.hp.com/in-en/document/c03550536#:~:text=Find%20the%20Printer%20Code%20or,using%20the....), but every time I click on Print Information Sheet the only thing I am getting is the Printer e-mail address. I tried  to remove and then re-enable Web Services, but the situation is same, I am getting only printer e-mail address.

Thank you in advance.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-10-2021 09:16 AM

HP Recommended

Hi,

After re-enabling web services, you should use the part prior to @hpeprint.com as the Claim code, then follow the steps on screen



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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4 REPLIES 4

‎01-10-2021 09:16 AM

HP Recommended

Hi,

After re-enabling web services, you should use the part prior to @hpeprint.com as the Claim code, then follow the steps on screen



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-10-2021 09:33 AM

HP Recommended

This has solved the problem. Thank you very much.

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‎02-05-2021 01:07 PM

HP Recommended

I am unable to locate the "@hpeprint.com", I have tried so many times and now finally out of ink and am frustrated. Can you please help?

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‎02-05-2021 09:30 PM

HP Recommended

Please clarify your printer model as the options varies from one model to another.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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