I can not get my HP LaslerJet printer to connect to my new Mac Pro. Apple told me I have to ask you.

[SewardKaren]

I can not get my HP LaslerJet printer to 'talk' to my new Mac Pro.  It worked (and still works) with my old 2014 Air Mac. I have to find the Printer internet connection before it will print anything. The Apple support person said I should not have to select the printer internet to do this for my printer.  He actually took the time to help me go to your website, we followed al the directions but it STILL DID NOT WORK. At that point he said I needed to SPEAK to an HP support person.  So here I am. 

[Irfan_06]

Hi @SewardKaren,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I understand you're experiencing an issue with connecting the printer to your Mac pro.

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit.

- May I know which application are you using to print?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support