• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6420e All-in-One Printer
Microsoft Windows 10 (32-bit)

The printer used to work.

then it refused to work.

I uninstalled everything serval times and reinstalled erverything with the help of HP software. But I can not get a connection.

1 REPLY 1
HP Recommended

Hi @Ughammer,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the issue of your HP LaserJet Pro P1108 printer not connecting to the network, follow these steps:

Preliminary Steps

Restart Devices:

  • Restart your router, printer, and Mac. Sometimes, this simple step can resolve connectivity issues.

Check Network Connection:

  • Ensure your printer is connected to the same Wi-Fi network as your Mac.

Uninstall and Reinstall the Printer

Uninstall Printer Software:

  • Go to System Settings > Printers & Scanners.
  • Select your HP LaserJet Pro P1108 printer and click the - button to remove it.

Remove HP Software:

  • Open Finder > Applications.
  • Locate any HP-related software and move it to the Trash.

Restart Your Mac:

  • Restart your Mac after removing the software.

Install the Printer with HP Easy Start

Download HP Easy Start:

  • Go to the HP Easy Start download page and download HP Easy Start for macOS.

Install HP Easy Start:

  • Open the downloaded file and follow the on-screen instructions to install HP Easy Start.

Add the Printer:

  • Open HP Easy Start and follow the prompts to add your HP LaserJet Pro P1108 printer to your network.

Manually Add the Printer

Open System Settings:

  • Go to System Settings > Printers & Scanners.
  • Click the + button to add a printer.
  • If the printer appears in the list, select it. If not, choose Add Printer or Scanner and manually enter the printer’s IP address.

Use Generic Driver:

  • If specific drivers are not found, select Generic PostScript Printer or Generic PCL Printer from the Use drop-down menu.

Reset Printing System:

  • Go to System Settings > Printers & Scanners.Right-click (or Control-click) in the printer list and select Reset printing system.
  • This will remove all printers and reset the printing system.

Re-add Printer:

  • After resetting, follow the steps to add your printer again.

Check Router Settings

Assign Static IP:

  • Access your router’s settings and assign a static IP address to your printer. This ensures it remains on the same IP address, avoiding connectivity issues.

Update Router Firmware:

  • Ensure your router firmware is up to date.

Download HP Print and Scan Doctor:

  • Visit the HP Print and Scan Doctor page and download the too

I hope this helps.

 

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.