I can not set up my HP Smart Tank 5105 Printer via a wireless network

[Fred321123]

HP Smart Tank 5105 Series Printer. Model Number HPF89E04

[Raj_05 · Accepted solution]

Hi @Fred321123,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're having trouble setting up your HP Smart Tank 5105 Printer on a wireless network. Setting up printers can sometimes be a bit tricky, but I'll do my best to guide you through the process. Here are the general steps you should follow:

Prepare the Printer:

• Make sure your printer is turned on and properly plugged in.
• Check if there's a touch screen or control panel on the printer. If so, use it to navigate through the setup process.

Connect to Wi-Fi:

• On the printer's control panel, navigate to the Wireless or Network settings.
• Choose the option to connect to a wireless network.
• Select your Wi-Fi network from the list of available networks.
• Enter your Wi-Fi password when prompted.

Install Software:

• Go to the official HP support website and search for the HP Smart Tank 5105 Printer's drivers and software.
• Download and install the necessary software for your operating system.

Run Setup Wizard:

• Launch the installed software.
• Follow the on-screen instructions to complete the setup.
• During the setup process, you might be asked to choose the connection type. Select "Wireless" or "Network" as the connection type.

Printer Registration:

• If prompted, register your printer with your HP account. This can help you manage your printer remotely.

Test the Connection:

• Print a test page from your computer to ensure the printer is correctly set up and connected.

Troubleshooting:

• If you encounter any errors or issues during setup, consult the printer's manual or online resources for troubleshooting steps.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[Fred321123]

Thanks very much, Alden 4. You're steps were quite accurate and useful for my situation. However, when I got to the "Register your printer" part I could not proceed because firstly, it wouldn't accept that I was a long time member and had an account already, and then would not let me register unless I created a new account and new password. I was reluctant to do this because it would ignore my past history of hardware and software use.

In the end, I went to the HP Support line and got through to a real person who helped me through the difficulties with registration and the initial difficulty with recognising the 2G network I was using. It took him over 40 minutes but we got there in the end.

Cheers, Fred 321123