I can't connect my hp smart tank s6000 to my Wi-Fi network

[mbenitez56]

i can't connect my smart tank 6000 wireless printer to my Wi-Fi network. tried resetting router that didn't work, tried factory reset not sure i did it right, those lights on printer are confusing. need help .

[Raj_05]

Hi @mbenitez56,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To help you connect your HP Smart Tank S600 printer to your Wi-Fi network, follow these steps carefully. I'll guide you through the process of a proper factory reset and wireless setup.

Confirm Wi-Fi Details

Make sure your Wi-Fi network is working and you have the correct details (SSID and password). Also, ensure that the router is set to 2.4 GHz, as some printers do not connect to 5 GHz networks.

Factory Reset (if you haven't already done it correctly)

1. Power off the printer by pressing the power button.
2. Press and hold the Wi-Fi button (the button with a wireless symbol) and the Cancel button (the red 'X' button) at the same time for about 10-15 seconds.
3. Wait until you see the Wi-Fi light blink and the printer's lights reset.
4. This will reset the network settings to default, clearing any previous connections.

Reconnect to Wi-Fi

1. Power on the printer.
2. Press and hold the Wi-Fi button until it starts blinking, which means it is ready to connect.
3. On your phone or computer, open the Wi-Fi settings and look for the printer’s Wi-Fi network (usually called "HP-Print-xx-Deskjet").
4. Connect to this network.
5. Once connected, open a web browser and go to http://192.168.223.1 (this is the printer's temporary network page).
6. Follow the on-screen instructions to connect the printer to your actual Wi-Fi network. Enter your network name (SSID) and password.

Use the HP Smart App

1. Download and install the HP Smart App on your phone or computer.
2. Open the app, and select Add Printer.
3. The app should automatically detect your printer and guide you through the final setup steps to complete the Wi-Fi connection.

Note:

• If the printer's lights are confusing, they should behave as follows:
  • Solid Wi-Fi light means it’s connected to a network.
  • Flashing Wi-Fi light indicates it's in setup mode (ready to connect to Wi-Fi).
  • If it's not blinking, it may require a reset or checking the Wi-Fi network.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support